Last updated: 12 October 2026
At Yogsutra we want you to be happy with your order. Because we sell food products, please read this policy carefully.
Returns
For hygiene and safety reasons, food items cannot be returned once the package or product seal has been opened.
Damaged, wrong or leaking items
If you receive an item that is damaged, leaking or different from what you ordered, please report it to us within 48 hours of delivery with clear photos of the product, the packaging and the shipping label.
After we verify the issue, we will send a replacement or issue a refund, as agreed with you.
Refunds
Approved refunds are made to the original payment method used at checkout (payments are processed through Razorpay). Refunds are usually credited within 5-7 business days after approval, depending on your bank or payment provider.
Cancellations
You can cancel your order any time before it is dispatched, and you will receive a full refund to your original payment method. Once an order has been dispatched, it cannot be cancelled.
How to reach us
To report an issue or cancel an order, call or WhatsApp us at +91 90390 13754 with your order number.
